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Phone number for shareholders: 8–800–700–03–70
(JSC VTB Registrator, free call in Russia)
Bolshaya Pirogovskaya ulitsa, 27 building 2, Moskva, Russia, 119435  ·   +7 (495) 664–88–40   ·  office@interrao.ru

Social Policy

Social Policy
4 957 people Received special recognition in 2020
76 % Employee Satisfaction Index (ESI)

One of Inter RAO’s top priorities in human capital development in 2020 was to transition to remote work as COVID-19 spread and establish an effective control system for people working from home. Starting from the second quarter of 2020, a number of the Company’s employees switched to remote work while retaining their normal remuneration. Employees were equipped with everything they needed to properly perform their jobs.



In the reporting year, 4,957 employees of the Group received special recognition: 35 employees were granted state awards, another 413 received in-house awards, and 4,509 were given corporate awards.

A survey was conducted in 2020 on employee satisfaction with work, particularly such factors as:

  • Salary.
  • Intangible incentives.
  • Working conditions.
  • Opportunity for self-fulfillment.
  • Corporate communications.
  • Psychological climate.
  • Career opportunities.
  • Management.
  • Confidence in the future, stability, and loyalty.

The 2020 survey was completed by 81% of the Group’s employees. For comparison’s sake, this indicator amounted to 84% in 2018. It is also worth pointing out that the ESI-Employee Satisfaction Index increased from 72.6% in 2019 to 76% in 2020.

Commitment to human rights

In January 2021, the Board of Directors approved the Sustainable Development Policy, which is mandatory for all structural divisions of the Group’s companies. The policy aims to structure and unify Inter RAO’s sustainable development activities and also defines the Group’s goals, objectives, and basic principles in matters concerning sustainable development.

The Group’s companies strive to continuously develop human rights protection practices by building a constructive dialog with all stakeholders and improving mechanisms to counter violations. Inter RAO observes the principles of human rights protection set out in such international documents as:

  • Universal Declaration of Human Rights.
  • International Covenant on Civil and Political Rights.
  • International Covenant on Economic, Social, and Cultural Rights.
  • ILO Declaration on Fundamental Principles and Rights at Work.
  • Constitution of the Russian Federation.
  • Labor Code of the Russian Federation.
  • United Nations Guiding Principles on Business and Human Rights.
  • UN Global Compact
Preventing the spread of COVID-19

In an effort to protect Inter RAO employees against COVID-19 and ensure the uninterrupted operation of the Group’s companies, measures that were developed taking into account the recommendations issued by the authorities of countries where Inter RAO has a presence were taken from the very outset to prevent the spread of the infection.

Local operational headquarters were set up at 46 of the Group’s key companies to combat the spread of COVID-19. These operational headquarters developed preventive measures taking into account the specifics of the business processes of generating, heat and power supply, as well as engineering and service companies. Within two weeks, the Group had developed its own automated system for collecting data on patients infected with COVID-19, making it possible to track changes in employee morbidity rates around the clock.

In March 2020, generation facilities were categorized taking into account the risk of the spread of COVID-19 in order to further implement a set of preventive measures for each category of facilities. A wide range of additional measures to sanitize and disinfect premises, vehicles, and territories was carried out at all continuously operating facilities, and staff medical control measures were expanded and tightened.